Salesforce training project
Salesforce Instructional Video:
Recent request by Salesforce University to produce a demo video and manual for a new client – project confirmed:
Demo User Guide:
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Salesforce and How to engage your team
As an Instructional Designer I am always on the lookout for new technologies and learning methodologies.
Last year I was introduced to Salesforce and more so Trailhead. I have to say I found the platform to be quite addictive. I was particularly impressed at how Trailhead allowed the learner to get hands on experience using real life scenarios and the way in which Salesforce has used gamification. I was also surprised at the amount of training on Trailhead, it doesn’t matter if you are learning to become an Administrator or if you are a Business User, you can learn all aspects of Salesforce.
70:20:10 Learning Model
The 70:20:10 Model for Learning and Development is a commonly used formula within the training profession to describe the optimal sources of learning by successful managers. It holds that individuals obtain 70 percent of their knowledge from job-related experiences, 20 percent from interactions with others, and 10 percent from formal educational events.